Privacy Policy

1. Introduction

SkilaLMS respects your privacy and is committed to protecting your personal information. This Policy explains how we collect and use data when you access our website, purchase our WordPress plugins, download digital products, request support, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Full name and contact details.
• Email address and phone number.
• Billing and order information.
• Payment transaction references, without storing sensitive card data.
• Account login details and purchase history.
• Website usage data, device information, browser type, and IP address.
• Support messages, technical requests, and communication history.

3. How We Use Your Data

Your information may be used to:

• Create and manage customer accounts.
• Process orders and deliver downloadable plugin files.
• Send order confirmations, invoices, download links, and support updates.
• Improve our website, products, user experience, and support process.
• Prevent fraud, abuse, unauthorized access, and illegal activity.
• Send important updates about products, security, or legal changes.

4. Payment Data

Payments are processed through secure third-party payment providers. SkilaLMS does not store sensitive card details such as full card numbers, CVV codes, or banking passwords.

5. Data Sharing

We do not sell your personal data. We may share necessary information only with payment processors, hosting providers, email delivery services, technical service providers, or legal authorities when required by law.

6. Cookies

Our website may use cookies to improve your browsing experience, remember cart/session data, analyze website performance, and personalize content.

7. Data Protection

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

8. User Rights

You may request access, correction, update, or deletion of your personal information, subject to legal, financial, and operational requirements.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

10. Contact

For privacy-related questions, please contact us through the official support channels available on SkilaLMS.com.